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Complaints Procedure 

We hope that you will never have cause to complain but if you do and you wish to register a complaint, please contact our network.

 

In writing: Stonebridge Mortgage Solutions Ltd., Regency House, Miles Gray Road, Basildon, Essex, SS14 3FR

 

By telephone: 0345 646 5505

 

By email: complaints@stonebridgegroup.co.uk

 

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.  They can be contacted by calling 0800 023 4567 or e-mailing complaint.info@financial-ombudsman.org.uk

YOUR HOME/PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

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You may have to pay an early repayment charge to your existing lender if you remortgage.

 

As with all insurance policies, conditions and exclusions will apply.

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Not all Buy To Let Mortgages are regulated by the Financial Conduct Authority. Calls may be recorded for training and compliance purposes.

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Jen Wilson Mortgages Co is a trading style of Jennifer Wilson, who is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority (Using this link you will leave www.jenwilsonmortgages.co.uk. We are not responsible for the content or privacy practices of external websites). We are entered on the Financial Services Register under firm reference number 1037735.

 

Registered Office: Jen Wilson Mortgages, 106 Cooper Lane, Bradford, BD6 3NJ.

Jen Wilson Mortgages

Call - 07305 206305

Email: jen@jenwilsonmortgages.co.uk

106 Cooper Lane, Bradford, BD6 3NJ

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Complaints Procedure

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